FAQs
Q: What is the rate structure for Indiana?
Q: When will my loan be due?
Q: How much can I borrow?
Q: When will I receive my loan?
Q: When will I hear whether I qualify for a loan?
Q: How will I know if I am approved?
Q: Can I renew or refinance my loan?
Q: Once paid off, when can I get another loan?
Q: How many loans can a customer have in one year?
Q: Can spouses have separate loans?
Q: How do I repay my loan?
Q: What if I change my mind and decide I do not want the loan?
Q: How do I cancel the loan?
Q: What is the rate structure for Indiana?
A: See rate sheet.
Back to Top
Q: When will my loan be due?
A: Generally, on your next payday (or sometimes on your payday after that). The term of your loan cannot exceed 30 days or be less than 8 – days.
Back to Top
Q: How much can I borrow?
A: You can borrow up to $550.00, depending upon your income and various underwriting criteria.
Back to Top
Q: When will I receive my loan?
A: If all information is received by 12:00 p.m. and can be verified by 3:00 p.m., you will generally receive your money the same business day or within the next business day. For security purposes, we must be able to contact you by telephone and meet with you, in person, before your loan is funded.
Back to Top
Q: When will I hear whether I qualify for a loan?
A: Once we receive the necessary information, you will hear from us the same business day or the next business day. We will call/contact you to request any missing information.
Back to Top
Q: How will I know if I am approved?
A: Shortly after we have all necessary information, we will call you and advise you as to whether you are approved or disapproved. If you are approved, you can then return to our office to review and execute the transaction documents.
Back to Top
Q: Can I renew or refinance my loan?
A: You are not permitted to renew or refinance your loan.
Back to Top
Q: Once paid off, when can I get another loan?
A: You must wait three (3) business days after a loan is paid off before you get another loan. Unless you pay in cash or by a money order or by a cashier’s check, we may ask you to prove that the previous loan has actually been paid with good funds. This may require you to provide us with a bank statement showing proof of a non-pending payment.
Back to Top
Q: How many loans can a customer have in one year?
A: There is no limitation on the number of loans a customer may have in one year.
Q: Can spouses have separate loans?
A: Yes. Each customer is treated individually, and each spouse can apply separately for a loan.
Back to Top
Q: How do I repay my loan?
A: TRINITY will take payment from you, the customer, by cash, by money order or by cashier’s check for the amount of the principal and finance charge associated with your loan on or before the day of the loan is due.
Back to Top
Q: What if I change my mind and decide I do not want the loan?
A: If for any reason you decide you do not want the loan, you can return the money loaned to you and cancel the transaction within two (2) business days. No questions asked and no fees. It is risk free.
Back to Top
Q: How do I cancel the loan?
A: To cancel the loan, you must notify TRINITY Cash Express of your decision to cancel by telephone at 260-484-0300 (Loan Officer) or by fax 260-484-0333, within (2) business days after your transaction agreements are signed and must be return the principal that you borrowed.
Back to Top
|
